Shipping & Production

FREE SHIPPING ON ALL DOLLS WORLDWIDE

• • Custom made-to-order and delivered to your door in an average of 3-6 Weeks, though exceptions may apply.
• • Dolls are shipped from our factories via UPS, FedEx or DHL at the factories discretion unless otherwise requested. International orders are shipped via UPS with pre-paid fees whenever possible.  IF UPS does not ship to your destination, then FedEx or DHL will be used.
• • Fraud prevention rules allow us to only ship to the verified billing address. The only exception is if you want the doll to be delivered to a UPS store for you to pick-up. If you would like to have your doll shipped to a UPS location, please enter the UPS Store number and address as the shipping location during check out.
• • Your doll will be delivered directly to your doorstep discreetly packaged in a plain unmarked cardboard box.
• • Customs Agents may open and inspect your doll during transport.
• • A signature is required for delivery.

Places we do not ship

• • Due to import laws we do not ship dolls under 140cm to the United Kingdom or Norway.
• • Due to import laws, we do not ship to Islamic countries, India, Indonesia, Malaysia, Africa, Mexico, or Brazil.

International Orders Customs Fees

UPS with pre-paid taxes is used to ship whenever possible. In some cases where UPS with pre-paid taxes can not be used, FedEx will be used. In these instances, customs fees may be required by your particular country and are the responsibility of the buyer.